ShieldBox
Free migration support on Business plans

Move your email to ShieldBox

Step-by-step migration guides for Gmail, Outlook, ProtonMail, and Fastmail. Every email, contact, and calendar event — moved safely to Australian soil.

Most migrations under 1 hour
Zero email downtime
Free assisted migration available
Estimated time:30–60 min
Difficulty:Easy
Need help? Our team migrates for you free

Step-by-step migration guide

  1. 1

    Download your Gmail data via Google Takeout

    5–30 min

    Go to myaccount.google.com → Data & Privacy → Download your data. Select only "Mail" and choose MBOX format. Large mailboxes can take up to 24 hours — start this step first while you set up ShieldBox.

  2. 2

    Create your ShieldBox account

    5 min

    Sign up at shieldbox.com.au/signup. Choose your plan, verify your email address, and enable two-factor authentication immediately. This is also when you connect your custom domain if you have one.

  3. 3

    Open the ShieldBox Migration Wizard

    2 min

    In your ShieldBox dashboard, go to Settings → Import & Migration → New Import and select "Import from Gmail". The wizard will guide you through each step.

  4. 4

    Upload your MBOX file

    10–30 min

    Upload the MBOX file from your Google Takeout download. ShieldBox will import all emails, preserving folder structure, read/unread status, and attachments. Large imports run in the background — you'll get a notification when complete.

  5. 5

    Export and import your contacts

    5 min

    In Google Contacts (contacts.google.com), click Export → Google CSV. In ShieldBox, go to Contacts → Import → Upload CSV. All contacts with email addresses, phone numbers, and notes will transfer.

  6. 6

    Export and import your calendar

    5 min

    In Google Calendar, click the three dots next to each calendar → Settings → Export. Import the .ics file into ShieldBox Calendar via Calendar → Import. Repeat for each calendar (Personal, Work, etc.).

  7. 7

    Set up Gmail forwarding (transition period)

    3 min

    In Gmail Settings → See all settings → Forwarding and POP/IMAP → Add a forwarding address. Enter your new @shieldbox.com.au address. This ensures no emails are missed while your contacts update their records.

  8. 8

    Update your domain MX records

    10 min

    In your domain registrar's DNS settings, point your MX records to ShieldBox's mail servers (provided in your dashboard). This switches all incoming email to ShieldBox. ShieldBox support can walk you through this step — it's the most important one.

  9. 9

    Install ShieldBox apps and sign out of Gmail

    5 min

    Download the ShieldBox iOS or Android app, or configure any IMAP client (Outlook, Apple Mail) using your ShieldBox credentials. Once happy, revoke Gmail forwarding and sign out of your old account.

What gets migrated

  • All emails & attachmentsFull
  • Folders (Gmail labels → folders)Full

    Multi-label emails appear in multiple folders

  • Contacts (via Google CSV)Full
  • Calendar events (via .ics)Full
  • Read / unread statusFull
  • Starred emailsFull

    Become flagged in ShieldBox

  • Gmail filters / rulesManual

    Needs to be recreated in ShieldBox Rules

  • Email signaturesManual

    Set up in ShieldBox Settings → Signatures

  • Google Drive attachmentsManual

    Only directly attached files transfer — not Drive links

Full — migrated automatically
Partial — some limitations
Manual — needs to be recreated

Watch out for these

  • Google Takeout can take up to 24 hours for large mailboxes. Start this step before anything else.
  • Gmail labels become folders in ShieldBox. An email with 3 Gmail labels will appear in 3 ShieldBox folders — this is expected and normal.
  • Google Workspace (business Gmail) accounts may require admin approval before data export is allowed.
  • If your Gmail address is your primary identity (e.g. john@gmail.com rather than john@yourcompany.com.au), you'll want to set up a custom domain in ShieldBox first.

Don't want to DIY?

Our migration team handles the entire Gmail migration for you at no extra cost on Business and Enterprise plans.

Request assisted migration

Your data is safe during migration

No data loss guarantee

ShieldBox's migration wizard verifies email count before and after. If anything doesn't match, the wizard flags it before marking migration complete.

Zero downtime

Email forwarding setup ensures no messages are lost during the MX record cutover. Your old inbox continues to receive during transition.

Human backup

If you hit a snag, ShieldBox's Australian migration specialists can take over the entire process — at no extra cost on Business and Enterprise plans.

Ready to migrate to sovereign Australian email?

Create your free account now. Our migration wizard is ready — or our team can do it for you.

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