Secure email for
Australian real estate agencies and property managers
Email purpose-built for real estate agencies — protects client trust account details, satisfies REIA and state licensing obligations, and eliminates the BEC fraud risk that cost Australian agencies millions last year.
BEC fraud alert: Real estate trust account fraud via Business Email Compromise is one of Australia's fastest-growing cyber crimes. Attackers spoof agent email domains to redirect settlement funds. DMARC at p=reject is the single most effective control — included free on every ShieldBox plan.
Real Estate email compliance in Australia
Every compliance obligation that applies to real estate email — and how ShieldBox satisfies each one.
All states require real estate agents to maintain trust account records and client communication records for 5 years. Email archiving with tamper-proof storage directly satisfies this requirement.
Real estate agencies handle highly sensitive client information — buyer and vendor identity documents, financial pre-approval letters, trust account details. Storing these in offshore email creates serious APP 8 exposure.
Real estate is in the OAIC's top 10 NDB notification sectors. A compromised agent email account with access to trust account communications and buyer identity documents is automatically a notifiable data breach.
State Real Estate Institutes require member agencies to maintain professional conduct standards including secure client communication handling and record retention aligned with licensing requirements.
Everything real estate needs
Built from the ground up for Australian compliance requirements specific to real estate.
p=reject DMARC enforcement prevents domain spoofing. Attackers cannot send emails appearing to come from your agency domain — the primary BEC attack vector for trust account fraud.
Buyer identity documents, vendor authorities, and trust account communications stored exclusively on Australian servers. Privacy Act APP 8 satisfied by design.
Automatic WORM archiving of all trust account communications. State Fair Trading audits satisfied without manual record retrieval.
Instant alerts when an agent email account shows compromise signs — before attackers can monitor incoming trust account instructions.
Property management team shared inboxes with individual audit trails. Tenants email the PM team — not an individual agent's personal mailbox.
Every office, principal, and property manager on their own @youragency.com.au domain. Consistent professional branding across all client communications.
Every real estate setting, covered
Ray White, Harcourts, LJ Hooker and independent franchise networks with centralised compliance but agency-level email management.
Get startedIndependent real estate agencies with enterprise-grade security that matches the franchise brands on client trust.
Get startedDedicated property management operations handling tenant communications, maintenance orders, and rent trust account correspondence.
Get startedCommercial, industrial, and retail property agencies handling significant lease negotiations and trust account movements.
Get startedTrusted by Australian real estate professionals
“A competitor agency had a trust account BEC fraud costing their clients $320,000. We moved to ShieldBox within 48 hours and DMARC p=reject was live on our domain before the end of the day.”
“Our property management team shared inbox was on Gmail with no audit trail. ShieldBox's team inbox means every PM can see the same tenant communications with full audit logs — our PI insurer loves it.”
Our team migrates your complete email history from Gmail, Outlook, or any provider. Overnight, zero downtime.
Real Estate email FAQ
DMARC at p=reject enforcement, included on every ShieldBox plan, ensures attackers cannot send emails appearing to come from your agency domain. Combined with account compromise alerting, ShieldBox provides defence-in-depth against BEC fraud targeting trust accounts.
Ready to protect your real estate practice?
Join thousands of Australian real estate professionals on the only email platform purpose-built for Australian compliance. Free 30-day trial, no credit card required.