ShieldBox
Secure email for Legal industry Australia
Secure Email for Legal

Secure email for
Australian law firms and legal practitioners

The only Australian-hosted email platform that protects solicitor-client privilege, satisfies Law Society record-keeping rules, and eliminates CLOUD Act exposure on every brief.

1,400+
Law firms using ShieldBox
$50M
Max Privacy Act penalty
Your exposure without compliance
100%
Australian data residency
7-yr
Audit trail retention
Law Society standard

Privilege risk: When client emails are stored on US-hosted platforms like Gmail or Microsoft 365, US authorities can compel access under the CLOUD Act without notifying you or your client. This can undermine solicitor-client privilege.

Regulatory Landscape

Legal email compliance in Australia

Every compliance obligation that applies to legal email — and how ShieldBox satisfies each one.

Legal Privilege
Solicitor-Client Privilege

Australian courts have consistently held that privilege can be waived by voluntary disclosure to third parties. Storing privileged communications on US-hosted email servers creates real risk of privilege waiver when US authorities compel access under the CLOUD Act.

Cth Legislation
Privacy Act 1988 — APP 8

Law firms handling client personal information via Gmail or Microsoft 365 are making ongoing APP 8 cross-border disclosures. If the offshore provider is breached, the firm is the accountable APP entity under Australian law.

Professional Rules
Law Society Record-Keeping

All state law societies require solicitors to maintain trust accounting and client file records for defined periods — typically 7 years from file closure. Email archiving with WORM storage directly satisfies this requirement.

Privacy Act Part IIIC
Notifiable Data Breaches Scheme

Legal, accounting, and real estate collectively account for ~30 NDB notifications per quarter. A single phishing incident compromising client file access can trigger mandatory OAIC notification within 30 days.

IRAP / PSPF
IRAP for Government Legal Work

Law firms advising Commonwealth agencies or accessing government information must satisfy IRAP-assessed infrastructure requirements. ShieldBox holds an IRAP assessment at OFFICIAL: Sensitive level.

AUSTRAC
AUSTRAC & AML Obligations

Law firms that carry out designated services under the AML/CTF Act must retain client identification and transaction communications for 7 years. Email archiving is the primary mechanism for satisfying this obligation.

Platform Features

Everything legal needs

Built from the ground up for Australian compliance requirements specific to legal.

Client data never leaves Australia

All privileged communications, briefs, and client correspondence stored exclusively in Sydney data centres. Zero CLOUD Act exposure by design.

End-to-end encryption for briefs

AES-256 at rest, TLS 1.3 in transit. Optional OpenPGP for matter-specific encrypted communications with clients and counsel.

7-year tamper-proof archiving

WORM archiving for every email. Satisfies Law Society record-keeping rules. Legal hold for litigation with full audit evidence.

Matter-based access controls

Restrict email access by matter, client, or team. Partners, associates, and support staff see exactly what they should.

NDB breach detection

Real-time alerting for account compromise, unusual bulk access, or suspicious forwarding. The 30-day OAIC clock managed in-platform.

DMARC at p=reject enforcement

Eliminates domain spoofing — the primary vector for Business Email Compromise attacks targeting law firm trust accounts.

Custom domain for every fee earner

Every solicitor and partner on their own @yourlawfirm.com.au address. Professional, secure, fully DKIM/SPF authenticated.

Full-text matter search

Instant search across all archived client correspondence by matter, client name, date range, or keyword. eDiscovery-ready exports.

Legal Verticals

Every legal setting, covered

Large Law Firms (50+ lawyers)
280+ firms

National firms with complex matter management, multiple offices, and government clients requiring IRAP-assessed infrastructure.

Get started
Boutique Practices
620+ practices

Specialist practices in commercial, property, employment, and family law with demanding privilege protection requirements.

Get started
High Street Solicitors
500+ firms

General practice and conveyancing firms handling trust accounts, wills, and property transactions with strict record-keeping obligations.

Get started
Government Legal
90+ teams

State and Commonwealth solicitor-generals, in-house counsel, and legal aid bodies with IRAP and PSPF requirements.

Get started
Customer Stories

Trusted by Australian legal professionals

“After taking silk I needed email that could handle government-classified briefs. ShieldBox was the only platform that satisfied both our privilege obligations and the IRAP requirements from the federal attorney-general's department.”
James Hartley SC
James Hartley SC
Senior Counsel
Hartley Chambers, Sydney NSW
“We switched from Microsoft 365 after our IT consultant flagged the CLOUD Act risk. The migration took one evening and the 7-year archiving alone justified the switch.”
Priya Nair
Priya Nair
Managing Partner
Nair & Associates, Melbourne VIC
“We act for several Commonwealth agencies that required IRAP-assessed email before renewing our panel appointment. ShieldBox provided the assessment documentation the same day we asked.”
Robert Callaghan
Robert Callaghan
Partner, Government Advisory
Callaghan Legal, Canberra ACT
Free migration — we do everything

Our team migrates your complete email history from Gmail, Outlook, or any provider. Overnight, zero downtime.

View migration guide
Common Questions

Legal email FAQ

Yes — this is a real and documented risk. The CLOUD Act allows US authorities to compel Google and Microsoft to produce emails stored anywhere, including Australian data centres, without notifying you or your client. Australian law societies have issued guidance noting this creates a potential privilege waiver risk. Storing privileged communications on Australian-sovereign infrastructure eliminates this exposure.

Ready to protect your legal practice?

Join thousands of Australian legal professionals on the only email platform purpose-built for Australian compliance. Free 30-day trial, no credit card required.

Talk with Us