ASD Essential Eight-aligned secure email for
Australian Government agencies and contractors
A purpose-built commercial email platform for Australian Government agencies, contractors, and organisations handling sensitive information — built to ASD Essential Eight Maturity Level 2 with full Australian data sovereignty.
Government procurement alert: Commonwealth and state government procurement increasingly mandates ASD Essential Eight-aligned cloud services for handling government information. Non-sovereign email providers create significant PSPF compliance gaps regardless of brand recognition.
Government email compliance in Australia
Every compliance obligation that applies to government email — and how ShieldBox satisfies each one.
The ASD Essential Eight is the primary framework for assuring government ICT security. ShieldBox is built to Essential Eight Maturity Level 2, covering all eight mitigation strategies for email infrastructure.
The PSPF mandates how Commonwealth entities protect official and sensitive information including email. Australian data residency is a PSPF requirement for all OFFICIAL: Sensitive and above communications.
The ASD ISM specifies technical controls for Australian Government email — DMARC enforcement, AES-256 encryption, TLS 1.2+, MFA for all access, and 7-year audit log retention. ShieldBox satisfies all applicable ISM controls.
Essential Eight Maturity Level 2 is the standard baseline for most government agencies and contractors. ShieldBox is verified at ML2 with a pathway to ML3 for agencies requiring the highest assurance level.
Everything government needs
Built from the ground up for Australian compliance requirements specific to government.
Built to ASD Essential Eight Maturity Level 2 across all eight mitigation strategies. Security documentation available same-day for government procurement.
All data stored in Sydney primary and Melbourne DR data centres. Zero offshore processing or storage — satisfying PSPF data sovereignty requirements.
FIDO2/passkey hardware security key support for ML3. Authenticator app MFA standard for all accounts. SMS MFA blocked by policy.
Complete email audit trail retained for 7 years. Tamper-proof WORM storage. Accessible for ANAO reviews, Senate estimates, and FOI responses.
Full ISM-0272 compliance — DMARC at p=reject, DKIM signing, and SPF enforcement for all domains. Eliminates domain spoofing for government communications.
Configurable email classification labels (OFFICIAL, OFFICIAL: Sensitive) that appear in email subjects and are enforced by data loss prevention rules.
Every government setting, covered
Non-corporate Commonwealth entities migrating from legacy on-premises email to PSPF and ISM compliant cloud infrastructure.
Get startedNSW, VIC, QLD, WA, SA, TAS, ACT, and NT government agencies with state-specific information security policy requirements.
Get startedConsultancies, IT service providers, and professional services firms on government panels requiring ASD Essential Eight-aligned email infrastructure.
Get startedOrganisations supporting the ADF, ASIO, ASIS, and defence agencies with requirements beyond OFFICIAL: Sensitive.
Get startedTrusted by Australian government professionals
“Procurement required demonstrated ASD Essential Eight alignment before we could be approved as a panel supplier. ShieldBox was on the approved list and provided security documentation same day. We won the contract.”
“We migrated three state agency email systems to ShieldBox in 90 days. The PSPF-aligned classification labels and ISO 27001 documentation satisfied the state government's ICT security review without a single finding.”
Clients in Government near you
ShieldBox serves government businesses across Australia's major cities — from national practices to local specialists, all with the same sovereign infrastructure.
All Government suburb coverage
Our team migrates your complete email history from Gmail, Outlook, or any provider. Overnight, zero downtime.
Government email FAQ
ShieldBox is built to ASD Essential Eight Maturity Level 2 and aligns with the ISM and PSPF for email at OFFICIAL and OFFICIAL: Sensitive levels. For agencies requiring PROTECTED-level email, contact our government team at gov@shieldbox.com.au.
Ready to protect your government practice?
Join thousands of Australian government professionals on the only email platform purpose-built for Australian compliance. Free 30-day trial, no credit card required.