Secure email for
Australian schools, universities, and registered training organisations
Email infrastructure for the full education sector — from K-12 schools to Go8 universities — protecting student personal information, satisfying TEQSA and ACARA obligations, and keeping student data in Australia.
Student privacy alert: The Australian Student Identifiers Act 2014 and Privacy Act 1988 require education providers to protect student personal information with the same rigour as health data. Using offshore email for student communications creates ongoing APP 8 exposure that education regulators are actively scrutinising.
Education email compliance in Australia
Every compliance obligation that applies to education email — and how ShieldBox satisfies each one.
TEQSA-registered higher education providers must demonstrate sound information governance including data security for student records. IRAP-assessed infrastructure is increasingly expected for institutions handling research-sensitive information.
The Australian Student Identifiers Act 2014 restricts how USIs can be used and disclosed. Combined with Privacy Act obligations, education providers using offshore email face significant APP 8 exposure for student correspondence.
Education providers have heightened child safety obligations extending to digital communications. Email systems handling communications about minors must have appropriate access controls and full audit trails.
CRICOS-registered providers communicating with international students must comply with Privacy Act obligations for cross-border data handling and the ESOS national code for student communication standards.
Everything education needs
Built from the ground up for Australian compliance requirements specific to education.
All student personal information, USI correspondence, and academic records stored exclusively on Australian servers. Privacy Act and Student Identifiers Act satisfied by design.
Shared inboxes for admissions, student services, finance, and faculty teams with individual audit trails. Students email the department, not a personal staff address.
Configurable access policies ensuring student communications are accessible only to appropriate staff. Automatic audit trails for all access to student correspondence.
WORM archiving satisfying TEQSA record retention requirements. Accessible for TEQSA audits, ASQA inspections, and FOI requests without manual retrieval.
University research email protected with end-to-end encryption and Australian sovereignty — satisfying ARC, NHMRC, and DEFGP research data security requirements.
Faculty-specific email domains with centralised administration and per-faculty audit trails for large universities.
Every education setting, covered
Go8 and regional universities with research collaboration, student services, and government research funding data security requirements.
Get startedIndependent K-12 schools managing parent-teacher communications, student records, and fee correspondence with child safety obligations.
Get startedCatholic education system schools and independent faith-based schools with diocesan data governance requirements.
Get startedRegistered Training Organisations and TAFE institutes with ASQA registration requirements and student USI correspondence obligations.
Get startedTrusted by Australian education professionals
“Our research ethics board required that research participant correspondence remain on Australian sovereign infrastructure. ShieldBox was the only platform that could satisfy this with documented IRAP assessment.”
“Moving 800 staff off Gmail took one weekend. The parent communication portal, the student services inbox, and the admissions team are all on ShieldBox — with proper audit trails our registration review required.”
Our team migrates your complete email history from Gmail, Outlook, or any provider. Overnight, zero downtime.
Education email FAQ
Yes. ShieldBox is used by 1,000+ Australian schools for all parent-teacher and staff email. Child safety access controls ensure appropriate staff access to student communications. WORM archiving satisfies state registration authority record-keeping requirements.
Ready to protect your education practice?
Join thousands of Australian education professionals on the only email platform purpose-built for Australian compliance. Free 30-day trial, no credit card required.