ShieldBox customers across Australia
Customer Stories

28,000+ Australian businesses choose ShieldBox

From solo operators to ASX-listed enterprises — here's why Australia's fastest-growing organisations trust their email to ShieldBox.

28,000+
Active customers
4.9/5
Average satisfaction score
97%
Customer retention rate
14
Industries served

Trusted across 14 industries

Legal
Healthcare
Financial Services
Government
Property & Construction
Education
Consulting
Allied Health
Agribusiness
Technology
Retail & eCommerce
Accounting
Biotech & Research
Non-Profit
Case Studies

Real Australian businesses, real results

From sole traders to ASX-listed groups — here's how ShieldBox changed the way Australian organisations handle email.

Meridian Accounting Group case study
Accounting & Financial Services
Meridian Accounting Group
Sydney, NSW240 staff

“From compliance risk to compliance confidence — in 30 days”

The Challenge

Meridian Accounting Group held financial data for over 3,200 clients including ASX-listed companies. They were using a US-based email provider and, after a regulatory audit, discovered emails containing sensitive financial information were being routed through US servers — a potential breach of the Privacy Act 1988 APP 8 cross-border disclosure requirements.

The Solution

ShieldBox migrated 240 staff accounts in a single weekend with zero downtime using the parallel migration tool. All historical email was imported and indexed. Custom domains were configured for each of the firm's three practice groups.

The Outcome

Zero compliance breaches since migration. The firm's PI insurance premium dropped 12% at renewal. The managing partner estimates they've saved over $180,000 in potential regulatory exposure.

240
Staff migrated
48h
Full migration time
0
Compliance breaches
12%
Insurance premium drop

“We were sitting on a ticking compliance time bomb without realising it. ShieldBox didn't just fix the problem — they made us better positioned for every regulatory conversation we now have with clients.”

Adrian Cheng, Managing Partner
Testimonials

Trusted by teams across every industry

Over 28,000 Australian professionals choose ShieldBox every day. Here's what they say.

“We evaluated six email platforms and ShieldBox was the only one that could give us a written guarantee our data never leaves Australia. That's not negotiable for a financial services company.”

Marcus Hollingsworth
Marcus Hollingsworth
CTO, FinPath Australia
Sydney, NSW

“The migration was so smooth our team didn't even notice the switchover. Three months later, nobody wants to go back.”

Yuki Tanaka-Morrison
Yuki Tanaka-Morrison
Head of Operations, Coastal Engineers Pty Ltd
Perth, WA

“Our clients entrust us with their entire financial life. ShieldBox gives us — and them — certainty that those conversations are protected by Australian law, on Australian infrastructure.”

Robert Dziedzic
Robert Dziedzic
Managing Director, Dziedzic Family Office
Melbourne, VIC

“As someone who spends their day advising clients on APP compliance, using a US email provider was becoming professionally untenable. ShieldBox was an obvious fix.”

Amelia Nguyen
Amelia Nguyen
Privacy Officer, TerraLogic Consulting
Canberra, ACT

“The AI email assistant has genuinely changed how our admin team works. They're processing twice the volume with the same headcount — that translates directly to more time caring for residents.”

Thomas Greenwood
Thomas Greenwood
IT Manager, Hunter Valley Aged Care
Newcastle, NSW

“When a global energy company is circling you for acquisition, every data room document matters. Running on ShieldBox meant our legal communications were airtight throughout the entire process.”

Caitlin O'Brien
Caitlin O'Brien
General Counsel, Pacific Renewables Ltd
Adelaide, SA

“I run a 20-person agency and I sleep better knowing client strategy documents sent over email are encrypted and sitting on a server in Australia, not someplace I can't name.”

Brendan Kaur-Wallace
Brendan Kaur-Wallace
Founder, Blackrock Digital Agency
Brisbane, QLD

“We finally feel like our email provider is actually on our side. The support team knows Australian healthcare law and it shows in every conversation.”

Sandra Papadimitriou
Sandra Papadimitriou
Practice Manager, Melbourne Allied Health Collective
Melbourne, VIC

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